| 000 | 00994nam a2200253 a 4500 | ||
|---|---|---|---|
| 005 | 20260112063236.0 | ||
| 020 | _a1578516994 (alk. paper) | ||
| 039 |
_a202111091542 _bstaff _c201312171629 _d staff _c200908050443 _d staff _y 200908050443 _z staff |
||
| 050 |
_a658.812 _bHAR |
||
| 082 |
_a658.812 _bHAR [ Shelf 8 ] |
||
| 245 | _aHarvard business review on customer relationship management. | ||
| 246 | 3 | 0 | _aCustomer relationship management |
| 260 |
_aBoston : _bHarvard Business School Press, _cc2001. |
||
| 300 |
_avii, 192 p. : _bill. ; _c21 cm. |
||
| 490 | _aA Harvard business review paperback | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 |
_aCustomer relations _x Management. |
||
| 710 |
_aHarvard Business School. _bPress. |
||
| 730 | _aHarvard business review. | ||
| 830 | _aHarvard business review paperback series. | ||
| 991 | _aVIRTUA40 | ||
| 991 | _aVTLSSORT0080*0200*0500*0820*2450*2460*2600*3000*4900*5040*6500*7100*7300*8300*9992 | ||
| 909 | _a1322 | ||
| 999 |
_c1305 _d1305 |
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