000			02152cam a2200277 a 4500
005			20260112063234.0
020			_a9781412950831 (pbk.)
039			_a202110051150 _bstaff _c202110051149 _d staff _c201301240515 _d staff _c200908042126 _d staff _y 200908042116 _z staff
050			_a303.69 _bJON
082			_a303.69 _bJON [ Shelf 74 ]
100			_aJones, Tricia S.
245			_aConflict coaching : _bconflict management strategies and skills for the individual / _cTricia S. Jones, Ross Brinkert.
260			_aLos Angeles : _bSAGE Publications, _cc2008.
300			_axxii, 322 p. : _bill. ; _c23 cm. + _e 1 CD-ROM (4 3/4 in.)
504			_aIncludes bibliographical references (p. 295-306) and index.
505			_aSection 1: Introducing Conflict Coaching -- Conflict coaching: conflict management strategies and skills for the individual -- The comprehensive conflict coaching model -- Section 2: Conducting Conflict Coaching -- Stage one: discovering the story -- Stage two: the identity perspective -- Stage two: the emotion perspective -- Stage two: the power perspective -- Stage three: crafting the "best" story -- Stage four: communication skills: confrontation, confirmation, and comprehension -- Stage four: the conflict styles opportunity -- Stage four: the negotiation opportunity -- Stage four: coordinating coaching with other conflict processes -- The parallel process: learning assessment in conflict coaching -- Section 3: Integrating Conflict Coaching Into Your Practice -- Needs assessment and program evalutation for conflict coaching -- The future of conflict coaching.
650			_aConflict management.
650			_aMediation.
700			_aBrinkert, Ross.
856			_Table of contents only _u http://www.loc.gov/catdir/toc/ecip0720/2007023143.html
856			_Contributor biographical information _u http://www.loc.gov/catdir/enhancements/fy0828/2007023143-b.html
856			_Publisher description _u http://www.loc.gov/catdir/enhancements/fy0828/2007023143-d.html
991			_aVIRTUA40
991			_aVTLSSORT0080*0200*0500*0820*1000*2450*2600*3000*5040*5050*6500*6501*7000*8560*8561*8562*9992
909			_a1205
999			_c1188 _d1188