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Results of search for 'su:{Customer management.}'
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Authors
Anton, Jon
D'Ausilio, Rosanne
Fjermestad, Jerry
Romano, Nicholas C.
Item types
Book
Reference
Topics
Customer management
Customer services
Electronic customer
Your search returned 2 results.
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1.
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Customer service and the human experience : we, the people, make the difference /
Rosanne D'Ausilio and Jon Anton.
by
D'Ausilio, Rosanne
Anton, Jon
Material type:
Text
Publication details:
Delhi :
Macmilan,
2008
Availability:
Items available for loan:
Indian Institute Of Management, Shillong
(1)
Call number:
658.812 D'AU [ Shelf 69 ]
.
Items available for reference:
Indian Institute Of Management, Shillong: Not for loan
(1)
Call number:
658.812 D'AU [ Shelf 69 ]
.
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2.
Image from Amazon.com
Electronic customer relationship management /
Jerry Fjermestad ; edited by Nicholas C. Romano.
by
Fjermestad, Jerry
Romano, Nicholas C
Material type:
Text
Publication details:
New Delhi :
Prentic-Hall,
2006
Availability:
Items available for loan:
Indian Institute Of Management, Shillong
(3)
Call number:
658.8120285 FJE [ Shelf 69 ], ..
.
Items available for reference:
Indian Institute Of Management, Shillong: Not for loan
(1)
Call number:
658.8120285 FJE [ Shelf 69 ]
.
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