Includes bibliographical references and index.

Emotional tyranny at work : suppressing the moral emotions / Vincent Waldron -- Workplace bullying : causes, consequences, and corrections / Pamela Lutgen-Sandvik, Gary Namie, and Ruth Namie -- Workplace incivility and organizational trust / Matthew J. Gill and Beverly Davenport Sypher -- Managing burnout and moving toward employee engagement : reinvigorating the study of stress at work / Sarah J. Tracy -- Excess careerism and destructive life stresses : the role of entrepreneurialism in colonizing identities / Stacey M. B. Wieland, Janell C. Bauer, and Stanley Deetz -- The construction of civility in multicultural organizations / Lorraine G. Kisselburgh and Mohan J. Dutta -- Social ostracism, cliques, and outcasts / Patricia M. Sias -- Racial harassment in the workplace / Brenda J. Allen -- Destructive organizational communication and LGBT workers' experiences / Andrea P. Lewis -- Sexual harassment as destructive organizational process / Debbie S. Dougherty -- The destructive potential of electronic communication technologies in organizations / Andrew J. Flanagin, Katy Pearce, Beverly A. Bondad-Brown -- Virtual groups : (mis)attribution of blame in distributed work / Natalya N. Bazarova and Joseph B. Walther -- Communication that damages teamwork : the dark side of teams / David Seibold ... [et al.] -- Responses to destructive organizational contexts : intersubjectively creating resilience to foster human dignity and hope / Patrice M. Buzzanell ... [et al.] -- The strange case of the farting professor : humor and the deconstruction of destructive communication / Dennis K. Mumby -- Building a constructive communication climate : the workplace stress and aggression project / Loraleigh Keashly and Joel H. Neuman -- Working alone : what ever happened to the idea of organizations as communities? / Jeffrey Pfeffer.