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A complaint is a gift : using customer feedback as a strategic tool / Janelle Barlow and Claus M�ller. by

Material type:

Text

Publication details: San Francisco : Berrett-Koehler Publishers, c1996

Online resources:

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Availability: Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.812 BAR [ Shelf 80].

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Human Resource Management in the Knowledge Economy: New Challenges, New Roles, New Capabilities / Mark L Lengnick-Hall & Cynthia A. Lengnick-Hall by

Material type:

Text

Publication details: San Francisco: Berrett-Koehler Publishers, 2002

Availability: Items available for loan: Indian Institute Of Management, Shillong (1)Call number: 658.3 LEN [ Shelf 49 ]. Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.3 LEN [ Shelf 49 ].

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Executive coaching for results/ Marshal Goldsmith,/ Brian O. Underhill, Kimcee McAnally, John J. Koriath by

Material type:

Text

Publication details: Berrett-Koehler Publishers, Inc, 2007

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Making sustainability work : best practices in managing and measuring corporate social, environmental, and economic impacts / Marc J. Epstein and Adriana Rejc Buhovac ; with forewords by John Elkington and Herman B. "Dutch" Leonard. by

Edition: Second Edition, Completely Revised and Updated.

Material type:

Text

Publication details: San Francisco : Greenleaf Publishing/Berrett-Koehler Publishers, Inc., 2014

Availability: Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.408 EPS [ Shelf 79].

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The power of servant leadership : essays / by Robert K. Greenleaf ; edited and introduction by Larry C. Spears ; foreword by Peter B. Valli ; afterword by James P. Shannon. by

Material type:

Text

Publication details: San Francisco, Calif. : Berrett-Koehler Publishers, 1998

Availability: Items available for loan: Indian Institute Of Management, Shillong (1)Call number: 303.3 4 GRE [ Shelf 18 ]. Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 303.3 4 GRE [ Shelf 18 ].

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Rebalancing society : radical renewal beyond left, right, and center / Henry Mintzberg. by

Mintzberg, Henry

Edition: First edition.

Material type:

Text

San Francisco : Berrett-Koehler Publishers, Inc., [2015]

Availability: Items available for loan: Indian Institute Of Management, Shillong (1)Call number: 306.3 MIN [Shelf 3 ]. Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 306.3 MIN [Shelf 3 ].

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Agenda for a new economy : from phantom wealth to real wealth / David C. Korten. by

Edition: 2nd ed.

Material type:

Text

Publication details: San Francisco : Berrett-Koehler Publishers, c2010

Availability: Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 330.973 KOR [ SHELF- 18 ].

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