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Advances in banking technology and management : impacts of ICT and CRM / Vadlamani Ravi [editor].

By: Contributor(s): Material type: TextPublication details: Hershey, PA : Information Science Reference, c2008.Description: xviii, 362 p. : ill. ; 29 cmISBN:
  • 9781599046754 (hbk.)
  • 159904675X (hbk.)
Subject(s): DDC classification:
  • 332.1068 RAV [ Shelf 3 ]
LOC classification:
  • 332.1068 RAV
Online resources: Summary: "This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies"--Provided by publisher.
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Reference Indian Institute Of Management, Shillong 332.1068 RAV [ Shelf 3 ] (Browse shelf(Opens below)) 0 Not for loan 0005941
Book Indian Institute Of Management, Shillong 332.1068 RAV [ Shelf 3 ] (Browse shelf(Opens below)) 1 Available 0005942

"Premier reference source"--Cover.

Includes bibliographical references (p. 324-351) and index.

"This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies"--Provided by publisher.

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