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The executive guide to improvement and change / G. Dennis Beecroft, Grace L. Duffy, and John W. Moran.

By: Contributor(s): Material type: TextPublication details: Milwaukee, Wis. : ASQ Quality Press, c2003.Description: xvii, 254 p. : ill. ; 27 cmISBN:
  • 9788177589375
Subject(s): DDC classification:
  • 658.406 BEE [ Shelf 60 ]
Contents:
The challenge of sucessful and sustainable organizational change / John W. Moran and Jeffry M. Mead -- Problem solving and decision making for continuous improvement / Grace L. Duffy -- Quality costs / G. Dennis Beecroft -- Supply chain management / Mike H. Ensby -- Corporate planning models / G. Dennis Beecroft -- Core process redesign and management / Richard A. Waks and John W. Moran -- Using teams to achieve organizational improvement / Grace L. Duffy -- The management and utilization of external resources in the workplace / Jeffry M. Mead, John W. Moran, and John W. Moran III -- Quality management systems / G. Dennis Beecroft -- Environmental management systems / R.J. Garrison -- Lean enterprise / George Alukal and Anthony Manos -- Customer satisfaction as a driver for improvement and change / Grace L. Duffy -- Performance enhancement through management audits / Terry L. Regel -- Measurement, the balanced scorecard / Kevin Sharlow -- Six sigma / Michael D. Nichols and Richard D, Collins -- How to get results : setting goals and hitting targets / Mary Thornley.
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Reference Indian Institute Of Management, Shillong 658.406 BEE [ Shelf 60 ] (Browse shelf(Opens below)) 0 Not for loan 0009033
Book Indian Institute Of Management, Shillong 658.406 BEE [ Shelf 60 ] (Browse shelf(Opens below)) 1 Available 0009034
Book Indian Institute Of Management, Shillong 658.406 BEE [ Shelf 60 ] (Browse shelf(Opens below)) 2 Available 0009035

Includes bibliographical references and index.

The challenge of sucessful and sustainable organizational change / John W. Moran and Jeffry M. Mead -- Problem solving and decision making for continuous improvement / Grace L. Duffy -- Quality costs / G. Dennis Beecroft -- Supply chain management / Mike H. Ensby -- Corporate planning models / G. Dennis Beecroft -- Core process redesign and management / Richard A. Waks and John W. Moran -- Using teams to achieve organizational improvement / Grace L. Duffy -- The management and utilization of external resources in the workplace / Jeffry M. Mead, John W. Moran, and John W. Moran III -- Quality management systems / G. Dennis Beecroft -- Environmental management systems / R.J. Garrison -- Lean enterprise / George Alukal and Anthony Manos -- Customer satisfaction as a driver for improvement and change / Grace L. Duffy -- Performance enhancement through management audits / Terry L. Regel -- Measurement, the balanced scorecard / Kevin Sharlow -- Six sigma / Michael D. Nichols and Richard D, Collins -- How to get results : setting goals and hitting targets / Mary Thornley.

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