<![CDATA[Indian Institute Of Management, Shillong Search for 'au:"Shaw, Colin"']]>

<![CDATA[Indian Institute Of Management, Shillong Search for 'au:"Shaw, Colin"']]> /cgi-bin/koha/opac-search.pl?q=ccl=au%3A%22Shaw%2C%20Colin%22&sort_by=relevance&format=rss 2 0 50 The DNA of Customer Experience : How Emotions Drive Value by Colin Shaw ISBN:9780230500006 /cgi-bin/koha/opac-detail.pl?biblionumber=1812 ]]> By Shaw, Colin.
New York : Palgrave-Macmillan , 2007 .
xx:166p 21cm.
9780230500006

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]]> /cgi-bin/koha/opac-detail.pl?biblionumber=1812 Building great customer experiences / ISBN:0333990137 (cloth) | 1403939497 /cgi-bin/koha/opac-detail.pl?biblionumber=1813 ]]> By Shaw, Colin, .
Houndmills, Basingstoke, Hampshire ; | New York : Palgrave, 2002 .
xvi, 224 p. : 24 cm..
0333990137 (cloth) | 1403939497

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