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41.

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Hit refresh : the quest to rediscover Microsoft's soul and imagine a better future for everyone / Satya Nadella, with Greg Shaw and Jill Tracie Nichols. by

Edition: First edition.

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Text

Publication details: London : William Collins, [2017]

Other title:

Quest to rediscover Microsoft's soul and imagine a better future for everyone

Availability: Items available for loan: Indian Institute Of Management, Shillong (2)Call number: 338.7 NAD, ...

42.

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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, University of North Carolina at Chapel Hill, Mary Jo Bitner, Arizona Strate University, Dwayne D. Gremler, Bowling Green State University. by

Edition: Seventh edition.

Material type:

Text

Chennai : McGraw-Hill Education, 2024

Availability: Items available for loan: Indian Institute Of Management, Shillong (15)Call number: 658.8 ZEI, ... Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.8 ZEI.

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