Shajahan, S. <br/><br/>
Services marketing :  concepts, practices and cases from indian environment / 
S. Shajahan. 
 - 2nd ed. 
 - Mumbai :  Himalaya publishing house,  2005. 
 - 358 p. ;  26 cm. 
<br/><br/><label>ISBN: </label>8183183719 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service marketing.
<br/><br/><label>LC Class. No.: </label>658.8  / SHA 
<br/><br/><label>Dewey Class. No.: </label>658.8  / SHA [ Shelf 80]