TY - BOOK AU - Rahman, Was, AU - Kurien, Priya, TI - Blind men and the elephant: demystifying the global IT services industry SN - 9780761936206 (paper back) AV - 338.4702504 RAH U1 - 338.4702504 PY - 2007/// CY - Thousand Oaks [Calif.] PB - SAGE Publications KW - Information services industry N1 - Includes bibliographical references and index; The paradox of the IT industry -- Aspects of today's IT industry -- What IT service companies do -- Realities and perceptions -- Prehistory -- Early business computing -- A potted history of IT services -- Succeeding today -- Leaders -- New influences and challengers -- How to predict the future -- Four "see-able" futures -- Speculation ER -