TY - BOOK AU - Kapoor, Jagdeep, TI - 24 brand mantras: finding a place in the minds and hearts of consumers SN - 0761995250 (pb) AV - 658.827 KAP U1 - 658.827 PY - 2001/// CY - Thousand Oaks, CA PB - Response Books KW - Brand name products KW - Customer relations UR - http://www.loc.gov/catdir/enhancements/fy0657/00069813-d.html UR - http://www.loc.gov/catdir/enhancements/fy0657/00069813-t.html ER -