Mahajan, Gautam, 1946-

Customer value investment : formula for sustained business success / Gautam Mahajan. - New Delhi ; Thousand Oaks : Response Books, c2007. - 187 p. ; 21cm.

Includes bibliographical references and index.

0761936046


Relationship marketing.
Customer relations.

658.812 / MAH

658.812 / MAH [ Shelf 80]