Mahajan, Gautam, 1946- Customer value investment : formula for sustained business success / Gautam Mahajan. - New Delhi ; Thousand Oaks : Response Books, c2007. - 187 p. ; 21cm. Includes bibliographical references and index. ISBN: 0761936046 Subjects--Topical Terms: Relationship marketing.Customer relations. LC Class. No.: 658.812 / MAH Dewey Class. No.: 658.812 / MAH [ Shelf 80]