Cases in operations management :  building customer value through world-class operations / 
[edited by] Robert D. Klassen, Larry J. Menor. 
 - Thousand Oaks, CA :  SAGE Publications,  c2006. 
 - x, 425 p. :  ill. ;  23 cm. 
 - The Ivey casebook series .
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>8178298641 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management -- Case studies.<br/>Industrial management -- Case studies.
<br/><br/><label>LC Class. No.: </label>658.4034  / KLA 
<br/><br/><label>Dewey Class. No.: </label>658.4034  / KLA [ Shelf 78]