Case studies on digital government /
edited by Bruce Rocheleau.
- Hershey, PA : Idea Group Pub., c2007.
- xxii, 361 p. : ill., maps ; 27 cm.
Includes bibliographical references and index.
"This book includes cases from local, state, Federal, and international governments, covering a wide variety of technologies such as geographic information systems, enterprise resource planning, Web-based customer response systems, and cross-agency shared systems, among others. The practitioners' in-depth knowledge brings a reality to the cases that readers will find stimulating as well as instructive"--Provided by publisher.
Internet in public administration -- Case studies. Public administration -- Information resources management -- Case studies. Public administration -- Information technology -- Case studies. Electronic government information -- Case studies.