TY - BOOK AU - Anderson, James C. AU - Narus, James A. AU - Narayandas, Das. TI - Business market management: understanding, creating, and delivering value SN - 9788131731635 U1 - 658.8 PY - 2009/// CY - Upper Saddle River, N.J. PB - Pearson Prentice Hall KW - Industrial marketing N1 - Includes bibliographical references and index ER -