TY  - BOOK
AU  - Peelen, Ed.
TI  - Customer relationship management
SN  - 027368177X
U1  - 658.812 
PY  - 2022///
CY  - Harlow, England ; , New York
PB  - FT Prentice Hall
KW  - Customer relations
KW  -  Management
N1  - Includes bibliographical references and index
ER  -