Sheth, Jagdish .N The 4A's of Marketing : Creating Value for Customers, companies and Society ,/ by Jagdish N. Sheth & Rajendra S. Sisoda - New York : Routledge - xiii,209p.: ill; 18 cm ISBN: 9780415898355 Subjects--Topical Terms: Relationship marketingCustomer Relations - ManagementMarketing Dewey Class. No.: 658.8 / SHE [Shelf 10]