TY  - BOOK
AU  - Blunden, Tony.
AU  - Thirlwell, John.
TI  - Mastering operational risk: a practical guide to understanding operational risk and how to manage it 
T2  - Mastering
SN  - 9780273778745 (pbk.)
U1  - 658.155 
PY  - 2013///]
CY  - Harlow, England
PB  - Financial Times/ Prentice Hall
KW  - Risk management
KW  - Operational risk
N1  - Includes bibliographical references (page 345) and index
ER  -