TY - BOOK AU - Kerber, Ronald L. AU - Laseter, Timothy M. AU - Russell, Max. TI - Strategic product creation: deliver customer satisfaction from every level of your company SN - 0070659193 AV - 658.503 KER U1 - 658.503 PY - 2007/// CY - New York PB - McGraw-Hill KW - New products KW - Production engineering N1 - Includes bibliographical references and index; Part I: Key concepts -- Product creation leadership: delivering business results -- Product idea generation: sensing customer needs and market opportunities -- Technology capabilities: separating invention and execution -- Product creation process design: leveraging discipline and judgment -- The competitive product portfolio: integrating process and product architecture -- People and project management: inspiring and leading the workforce -- Innovation partnerships: connecting the extended enterprise -- Part II: Case studies -- Walt Disney Imagineering: stories of the impossible -- Mars Incorporated: consumer-driven innovation -- Whirlpool Corporation: building a global product creation capability -- United Technologies Corporation: discipline and balance in innovation -- IBM: leveraging customer focus, research, and collaboration UR - http://www.loc.gov/catdir/toc/ecip071/2006030953.html UR - http://www.loc.gov/catdir/enhancements/fy0669/2006030953-b.html UR - http://www.loc.gov/catdir/enhancements/fy0669/2006030953-d.html ER -