TY - BOOK AU - Ulwick, Anthony W., TI - What customers want: using outcome-driven innovation to create breakthrough products and services SN - 0070606404 AV - 658.575 ULW U1 - 658.575 PY - 2005/// CY - New York PB - McGraw-Hill KW - New products KW - Planning KW - Product management KW - Strategic planning N1 - Includes bibliographical references (p. 189) and index; Formulating the innovation strategy -- Capturing customer inputs -- Identifying opportunities -- Segmenting the market -- Targeting opportunities for growth -- Positioning current products -- Prioritizing projects in the development pipeline -- Devising breakthrough concepts UR - http://connexion.oclc.org/WebZ/NewClientTag?sessionid=cnx04.prod.oclc.org-52368-eed3vczj-6umxdo:dbname=oluc UR - http://www.loc.gov/catdir/enhancements/fy0622/2005016744-b.html UR - http://www.loc.gov/catdir/enhancements/fy0622/2005016744-d.html ER -