TY  - BOOK
AU  - Vilanilam, John V.
TI  - More effective communication: a manual for professionals 
SN  - 0761993649 (cl.)
AV  - 658.45 VIL
U1  - 658.45 
PY  - 2000///
CY  - Thousand Oaks, CA
PB  - SAGE Publications
KW  - Business communication
KW  - Communication
N1  - Includes bibliographical references and index
UR  -  http://www.loc.gov/catdir/enhancements/fy0657/99016513-d.html
UR  -  http://www.loc.gov/catdir/enhancements/fy0657/99016513-t.html
ER  -