Trivedi, Abhishek (2012PGP003) <br/><br/>
Increasing effectiveness of referrals for new business :  Developing a referral scorecard / 
Abhishek Trivedi 
 - Shillong:  Rajiv Gandhi Indian Institute of Management,  2014 
 - 51p. :  ill. ; tables; chart ;  29cm 
 - Summer Internship Report submitted in partial fulfillment of the requirements for the award of the Post Graduate Diploma in Management (2012-2014) .
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administrative agencies -- Management -- Evaluation<br/>Organizational effectiveness -- Measurement<br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>352.357  / TRI