Wilson, N. marie <br/><br/>
Service gap analysis in retail petroleum industry / 
N. Marie Wilson 
 - Hyderabad :  Jawaharlal Nehru Technological University,  2011 
 - xix, 237p.  ill., tables ;  30cm 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Petroleum Industry<br/>Service gap analysis
<br/><br/><label>Dewey Class. No.: </label>658.87  / WIL