TY  - BOOK
AU  - Locker, Kitty O.
AU  - Kaczmarek, Stephen Kyo.
TI  - Business communication: building critical skills 
AV  - HF5718 .L633 2001
U1  - 658.45 
PY  - 2001///
CY  - Boston, Mass.
PB  - McGraw-Hill
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -