TY - BOOK AU - Berry, Michael J. A. AU - Linoff, Gordon. AU - Berry, Michael J. A. TI - Mastering data mining: the art and science of customer relationship management SN - 0471331236 (alk. paper) U1 - 658.802 PY - 2000/// CY - New York PB - Wiley Computer Pub. KW - Marketing KW - Data processing KW - Data mining KW - Business enterprises KW - Computer networks KW - Management N1 - Rev. ed. of: Data mining techniques : for marketing, sales, and customer support / Michael J.A. Berry, Gordon Linoff. c1997 ER -