Harris, Lisa, 1968-

Marketing the e-business / by Lisa Harris and Charles Dennis. - 2nd ed. - New York : Routledge, 2008. - 341 p. ; 22 cm. - Routledge e-business series .

Includes bibliographical references and index.

History, definitions. and frameworks -- The e-business environment -- E-marketing research -- E-marketing strategy -- Consumer behaviour and e-segmentation -- Customer relationship marketing -- Multi-channel marketing -- Online branding -- Online marketing communications -- E-retailing : from "clicks" to "clicks and bricks?" -- Strategic planning for e-marketing -- The future of e-marketing.

9780415965002 (hardback : alk. paper) 0415965004 (hardback : alk. paper) 9780415965019 (pbk. : alk. paper) 0415965012 (pbk. : alk. paper) 9780203933169 (ebook) 0203933168 (ebook)


Internet marketing.
Electronic commerce.

658.872 / HAR

658.872 / HAR [ Shelf 71 ]