Gupta  Arnav (2010PGP031) <br/><br/>
Customer Satisfaction Framework for Empower Research / 
GUP 
 - Shillong:  Rajiv Gandhi Indian Institute of Management  2011 
 - 93p.:  ill. fig, table;  29cm 
 - Summer Internship Report submitted in partial fulfillment of the requirements for the award of the post Graduate Diploma in Management (2010-2012) .
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction<br/>Customer services
<br/><br/><label>Dewey Class. No.: </label>658.812  / GUP