TY  - BOOK
AU  - Das
TI  - Implementation of Customer Relationship Management in Tata Steel
T2  - Summer Internship Report submitted in partial fulfillment of the requirements for the award of the post Graduate Diploma in Management (2010-2012)
U1  - 658.812 
PY  - 2011///
CY  - Shillong
PB  - Rajiv Gandhi Indian Institute of Management
KW  - Marketing management
KW  -  Sales
KW  - Customer relations
ER  -