Das  Aparna (2010PGP010) <br/><br/>
Implementation of Customer Relationship Management in Tata Steel / 
Aparna Das 
 - Shillong:  Rajiv Gandhi Indian Institute of Management  2011 
 - 37p.:  ill. fig, table;  29cm 
 - Summer Internship Report submitted in partial fulfillment of the requirements for the award of the post Graduate Diploma in Management (2010-2012) .
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing management -- Sales<br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.812  / DAS