TY - BOOK AU - Arya TI - Implementation of the Malcolm's Balridge Model of Performance Excellence T2 - Summer Internship Report submitted in partial fulfillment of the requirements for the award of the post Graduate Diploma in Management (2010-2012) U1 - 658.4013 PY - 2011/// CY - Shillong PB - Rajiv Gandhi Indian Institute of Management KW - Quality Management KW - Planning KW - Policy making ER -