TY  - BOOK
AU  - Campbell, Nancy,
TI  - Writing effective policies and procedures: a step-by-step resource for clear communication 
SN  - 081447960X
U1  - 658.453 
PY  - 1998///
CY  - New York
PB  - American Management Association
KW  - Management
KW  -  Handbooks, manuals, etc
KW  - Business writing
N1  - Includes index
ER  -