TY  - BOOK
AU  - Grote, Dick
TI  - The performance appraisal question and answer book: a survival guide for managers 
SN  - 9780814471517
U1  - 658.3 
PY  - 2002///
CY  - New York
PB  - American Management Association
KW  - Employees
KW  -  Rating of
KW  - Performance standards
ER  -