Grote, Dick The performance appraisal question and answer book : a survival guide for managers / Dick Grote. - New York : American Management Association, c2002. - xvi, 238 p. : ill. ; 24 cm. ISBN: 9780814471517 081447151X (pbk.) Subjects--Topical Terms: Employees -- Rating of.Performance standards. Dewey Class. No.: 658.3 / GRO [ Shelf 78]