Standard Operating Procedure Formulation And Business Process Re-Engineering /
Umamaheswaran
- Shillong: Rajiv Gandhi Indian Institute of Management, 2010.
- 37p.: ill.figure, tables; 29cm.
- Summer Internship Report submitted in partial fulfillment of the requirements for the award of the post Graduate Diploma in Management (2009-2011) .
Reengineering (Management) Total quality management