TY  - BOOK
AU  - Christensen, Clayton M.
TI  - The innovator's dilemma: the revolutionary national bestseller that changed the way we do business 
SN  - 9780060521998
U1  - 658 
PY  - 2000///
CY  - New York
PB  - HarperBusiness
KW  - Creative ability in business
KW  - Industrial management
KW  - Customer services
KW  - Success in business
KW  - Disruptive technologies
N1  - "Revised, updated, and with a new chapter"--Cover; Includes bibliographical references and index; Machine generated contents note: Part One: Whq Great Companies Can Fail -- 1 How Can Great Firms Fail? Insights from the Hard Disk Drive Industry -- 2 Value Networks and the Impetus to Innovate -- 3 Disruptive Technological Change in the Mechanical Excavator Industry -- 4 What Goes Up, Can't Go Down -- Part Two: Managing Disruptive Technological Change -- 5 Give Responsibility for Disruptive Technologies to Organizations Whose Customers Need Them -- 6 Match the Size of the Organization to the Size of the Market -- 7 Discovering New and Emerging Markets -- 8 How to Appraise Your Organization's Capabilities and Disabilities -- 9 Performance Provided, Market Demand, and the Product Life Cycle -- 10 Managing Disruptive Technological Change: A Case Study -- 11 The Dilemmas of Innovation: A Summary -- The Innovator's Dilemma Book Group Guide -- Index 271 -- About the Author 287
ER  -