Brodie, Christina Hepner <br/><br/>
Voices Into Choices:  Acting On The Voice Of The Customer/ 
Christina H.Brodie & Gary Burchill 
 - Madison :  Joiner/oriel Inc,  1997 
 - xviii.430p.:  ill.figure, tables;  29cm. 
<br/><br/><label>ISBN: </label>9781884731136 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relations -- Business Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / BRO [Shelf 80]