TY  - BOOK
AU  - Block, Peter.
TI  - Flawless consulting: a guide to getting your expertise used 
SN  - 9780787948030
U1  - 001.02373 
PY  - 2000///
CY  - San Francisco
PB  - Jossey-Bass/Pfeiffer
KW  - Business consultants
N1  - Includes bibliographical references (p. 368-370)
ER  -