TY - BOOK AU - Lovelock,Christopher AU - Wirtz , Jochen AU - Chatterjee, jayanta TI - Services Marketing: People, Technology ,Strategy SN - 9788131725979 AV - 658.8 LOV U1 - 658.8 PY - 2010/// CY - Delhi PB - Pearson KW - Professions KW - Marketing KW - Service industries ER -