Brilliant coaching : how to be a brilliant coach in your workplace (New Delhi ; New York : Pearson/Prentice Hall, 2008)
What is coaching? -- What does it mean to be a manager and coach? -- How does our ego limit our ability to coach? -- Building rapport or relationship -- Focused listening -- Effective questioning -- Constructive feedback -- Off-line : when the coachee has the topic or agenda -- Off-line : when the manager has the topic or agenda -- Off-line : when both the coachee and the manager -- Have things to discuss -- On-line : response coaching -- Taking your learning forward.
Includes index.
Keywords: Employees -- Coaching of; Employee motivation; Management