TY  - BOOK
AU  - Pacelli, Lonnie.
TI  - The truth about getting your point across: --and nothing but the truth 
SN  - 9788131700174
U1  - 658.45 
PY  - 2006///
CY  - Upper Saddle River, N.J.
PB  - Prentice Hall
KW  - Business communication
N1  - Includes bibliographical references (p. 247)
ER  -