TY  - BOOK
AU  - Bauer, John E.
AU  - Duffy, Grace L.
AU  - Westcott, Russ, 
TI  - The quality improvement handbook
SN  - 9788131707272
U1  - 658.562 
PY  - 2006///
CY  - Milwaukee, Wis.
PB  - ASQ Quality Press
KW  - Quality control
KW  -  Handbooks, manuals, etc
KW  - Quality assurance
N1  - Includes bibliographical references and index
UR  -  http://10.10.1.6/eresource/QualityControlHandbookManual/QIHandbook.pdf 
ER  -