The quality improvement handbook / John E. Bauer, Grace L. Duffy, and Russell T. Westcott, editors. - 2nd ed. - Milwaukee, Wis. : ASQ Quality Press, 2006. - xv, 217 p. : ill. ; 27 cm. + 1 CD-ROM (4 3/4 in.)

Includes bibliographical references and index.

9788131707272


Quality control -- Handbooks, manuals, etc.
Quality assurance -- Handbooks, manuals, etc.

658.562 / BAU [ Shelf 15 ]