Larson, Alan. <br/><br/>
Demystifying six sigma :  a company-wide approach to continuous improvement / 
Alan Larson. 
 - New York :  Amacom,  c2003. 
 - xiii, 191 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>8179926575 9798179926573 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Six sigma (Quality control standard)<br/>Customer services -- Quality control.
<br/><br/><label>Dewey Class. No.: </label>658.4013  / LAR [ Shelf 52 ]