TY  - BOOK
AU  - Wilson, Hugh.
AU  - Street, Rod.
AU  - Bruce, Lindsay.
TI  - The Multichannel challenge: integrating customer experiences for profit 
SN  - 8131217795
AV  - 658.87 WIL
U1  - 658.87 
PY  - 2008///
CY  - New York
PB  - Butterworth-Heinemann
KW  - Multichannel challenge
ER  -