Wilson, Hugh. The Multichannel challenge : integrating customer experiences for profit / Hugh Wilson, Rod Street and Lindsay Bruce. - New York : Butterworth-Heinemann, 2008. - 218 p. ; 30 cm. ISBN: 8131217795 Subjects--Topical Terms: Multichannel challenge. LC Class. No.: 658.87 / WIL Dewey Class. No.: 658.87 / WIL [ Shelf 71 ]