TY  - BOOK
AU  - Olson-Buchanan, Julie.
AU  - Boswell, Wendy Robyn.
TI  - Mistreatment in the workplace: prevention and resolutions for managers and organizations 
T2  - Talent management essentials
SN  - 9781405177146 (pbk. : alk. paper)
U1  - 658.315 
PY  - 2009///
CY  - Chichester, U.K. ; , Malden, MA
PB  - Wiley-Blackwell
KW  - Work environment
KW  - Industrial relations
KW  - Dispute resolution (Law)
N1  - Includes bibliographical references (p. 179-191) and indexes
ER  -