Becerra-Fernandez, Irma, 1960- Knowledge management : systems and processes / Irma Becerra-Fernandez and Rajiv Sabherwal ; foreword by Cyrus F. Gibson. - Armonk, N.Y. : M.E. Sharpe, c2010. - xv, 352 p. : ill. ; 25 cm. Includes bibliographical references and index. ISBN: 9780765623515 (cloth : alk. paper) 076562351X (cloth : alk. paper) Subjects--Topical Terms: Knowledge management.Information technology. Dewey Class. No.: 658.4038 / BEC [ Shelf 79]