TY - BOOK AU - Cartin, T. J. TI - Principles and practices of organizational performance excellence SN - 9788120316874 AV - 658.1 CAR U1 - 658.1 PY - 2004/// CY - New Delhi PB - Princtice Hall InidaASQ Quality Press KW - Total quality management KW - Industrial management KW - Industrial productivity KW - Management N1 - Includes bibliographical references and index ER -