TY - BOOK AU - Baker, Ann C. TI - Catalytic conversations: organizational communication and innovation SN - 9780765612809 (cloth : alk. paper) U1 - 658.45 PY - 2010/// CY - Armonk, N.Y. PB - M.E. Sharpe KW - Communication in organizations KW - Interorganizational relations N1 - Includes bibliographical references and index; Introduction -- Organizing and innovating through conversations -- Catalytic conversations in complex, emergent environments -- Diverse perspectives for generative change -- Constructive controversy and intentional conversation -- The conversational environment: help or hindrance? -- Complementary technologies for catalytic conversations -- Reflection as movement -- What's in a story? -- The dynamics of organizational change and innovation ER -